Technical SupportIndustar-M provides full technical support for BiSS test equipment including testing systems after retrofit with BiSS components. If necessary, our engineers will configure BiSS software and hardware products to satisfy the Customer needs. Also Industar-M engineers take part in tests performance. To save Your time and money we have the following types of support: • via Skype – service engineer will provide guidance and advice to solve the problem in real time; • by e-mail – our specialist will describe You in detail all the best solutions to your problems; • by phone – if there is no Skype connection, the service engineer can advise you by telephone; • using Team Viewer – our specialists can connect via Internet to your test equipment to make the necessary adjustments or corrections in real time; • visit to Customer – if necessary, our engineers will go to the customer for technical assistance.
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